Terms of service

Terms of Service

Last Updated: June 2026

These Terms of Service (“Terms”) govern your access to and use of focustheory.shop, including all products, services, content, features, and purchases made through the website.

This website is owned and operated by OMNEXIS LLC, a limited liability company registered under the laws of the State of North Carolina.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use this website or purchase products from Focus Theory.

Company Information

Focus Theory
Owned and operated by OMNEXIS LLC

Business Address:
2324 Highland Park Dr
Charlotte, NC 28269
United States

Support Email:
support@focustheory.shop

Phone Number:
(213) 375-0607

Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)

Eligibility

By using this website, you represent that:

  • You are at least 18 years of age or the age of majority in your jurisdiction

  • You have the legal capacity to enter into binding agreements

  • You will use this website in compliance with all applicable laws and regulations

Focus Theory reserves the right to refuse service, suspend access, or cancel orders at its sole discretion.

Products & Services

Focus Theory provides dietary supplements and wellness-related products intended to support general wellness, lifestyle balance, and daily routines.

Product descriptions, pricing, availability, packaging, and specifications may change at any time without notice.

We make reasonable efforts to present product information accurately; however, we do not warrant that product descriptions, images, or other website content are complete, current, or error-free.

FDA Disclaimer

Statements made on this website have not been evaluated by the Food and Drug Administration (FDA).

Products sold by Focus Theory are not intended to diagnose, treat, cure, or prevent any disease.

No Medical Advice

Information provided on this website is for general informational and educational purposes only and should not be considered medical advice.

Customers should consult a qualified healthcare professional before using any dietary supplement, particularly if pregnant, nursing, taking medications, under medical supervision, or managing medical conditions.

Individual health situations and product experiences may vary.

No Guaranteed Results

Focus Theory does not guarantee specific results, outcomes, or experiences associated with the use of any product sold on this website.

Individual experiences may vary depending on numerous personal factors.

Orders & Fraud Prevention

All orders are subject to review, verification, and acceptance.

Focus Theory reserves the right to:

  • Refuse or cancel orders

  • Limit quantities purchased

  • Request additional verification

  • Restrict transactions flagged for fraud prevention purposes

Orders associated with suspicious activity, unauthorized payment methods, forwarding services, or policy abuse may be declined or canceled without notice.

Fraudulent chargebacks may be disputed using order records, tracking information, customer communications, and related transaction documentation.

Payment Methods

We currently accept major payment methods including:

  • Visa

  • Mastercard

  • American Express

  • Discover

Payments are processed through secure third-party payment processing providers.

Focus Theory does not directly store full payment card information on its servers.

Pricing & Availability

Prices displayed on this website are subject to change without notice.

Focus Theory reserves the right to:

  • Correct pricing errors

  • Modify promotions

  • Update product availability

  • Limit purchase quantities

We reserve the right to cancel orders containing pricing inaccuracies or technical errors.

Fulfillment & Shipping

Orders are processed through our U.S.-based fulfillment and logistics operations.

Estimated processing times are generally:

  • 1–3 business days for order processing

  • 3–7 business days for estimated delivery within the United States

Shipping estimates are not guaranteed and may vary due to carrier operations, weather, holidays, or circumstances outside of our control.

Customers are responsible for providing accurate shipping information at checkout.

Fulfillment Partner Information

Orders may be processed and shipped through our fulfillment and logistics partner:

Fulfillment Hub USA
11400 NW 34th St
Doral, FL 33178
United States

Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy.

By placing an order through this website, you acknowledge and agree to the terms outlined in the applicable Return & Refund Policy.

Intellectual Property

All website content, including but not limited to:

  • Logos

  • Branding

  • Product names

  • Graphics

  • Images

  • Text

  • Website design

  • Layouts

  • Digital materials

are owned by or licensed to Focus Theory and OMNEXIS LLC and are protected under applicable intellectual property laws.

Unauthorized use, reproduction, distribution, or commercial exploitation is prohibited.

Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes

  • Attempt unauthorized access to systems or accounts

  • Interfere with website functionality or security

  • Use automated scraping or data extraction tools

  • Submit false or misleading information

  • Engage in abusive, fraudulent, or harmful conduct

Focus Theory reserves the right to restrict or terminate access for violations of these Terms.

Third-Party Services

This website may use or integrate third-party services, including:

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Marketing platforms

  • Fulfillment providers

Focus Theory is not responsible for third-party systems, policies, interruptions, or external services beyond its direct control.

Limitation of Liability

To the fullest extent permitted by applicable law, Focus Theory and OMNEXIS LLC shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Loss of profits

  • Data loss

  • Delivery delays

  • Carrier-related issues

  • Service interruptions

  • Product misuse

  • Unauthorized access

  • Technical errors

Total liability shall not exceed the amount paid for the applicable order or product.

Indemnification

You agree to indemnify and hold harmless Focus Theory, OMNEXIS LLC, affiliates, employees, contractors, and service providers from claims, liabilities, damages, expenses, or legal fees arising from:

  • Violation of these Terms

  • Misuse of products

  • Improper website use

  • Violation of applicable laws or third-party rights

Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you acknowledge and agree to the collection and use of information as described in the applicable Privacy Policy.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.

Dispute Resolution

Any dispute arising from the use of this website, products, or services shall first be attempted to be resolved through good-faith negotiations between the parties.

If a dispute cannot be resolved informally, Focus Theory reserves the right to pursue available legal remedies in accordance with applicable laws and jurisdiction requirements.

Policy Updates

Focus Theory reserves the right to update, modify, or replace these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on this website.

Continued use of the website following updates constitutes acceptance of the revised Terms.

Contact Information

For questions regarding these Terms of Service, please contact:

Focus Theory
support@focustheory.shop
(213) 375-0607

2324 Highland Park Dr
Charlotte, NC 28269
United States